Terms and Conditions

1 Introduction

1.1-These terms tell you the rules for using our website www.privatesono.com, which is operated by Ultrasound London Limited. We are registered in England and Wales under company number 07956078 and our registered office is at 48 Woods Avenue Hatfield AL10 8NA .

1.2- www.privatesono.com, www.privatesono.co.uk, www.londonprivatehealthclinics.com, www.londonprivatehealthclinics.co.uk are Extreme Ultrasound and Private Ultrasound Clinic are trading names of Ultrasound London Limited.
1.3-You can email us too, please email to [email protected].
1.4-By using our site, you confirm that you accept the terms of use and that you agree to comply with them. If you do not agree to these terms, you should not use our site.

1.5- Private Ultrasound Clinic and London Private Ultrasound are trading names of Ultrasound London Limited.

2 There are other terms that may apply to you

2.1-Please also see our Privacy Policy, which also apply to your use of our site and sets out the terms on which we use any personal data we collect from you, or you provide to us. By using our site, you confirm that all data provided by you is accurate.
2.2-If you purchase products (such as training courses) from us, other terms and conditions will apply, and be pointed out as part of your order process.

3 Changes we may make
3.1-We sometimes make changes to our terms and conditions. Please check these terms when you use our site to ensure you understand the terms that apply at that time.
3.2-We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may withdraw or restrict the availability of all or any part of our site for business and operational reasons.

4 How we may use material on our site

4.1-We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
4.2-You must not modify any digital or paper copies of any materials you have printed off or downloaded from our site in any way. You must not use any photographs, illustrations, videos or audio files or any graphics separately from any associated text.
4.3-You must not use any part of the content on our site for commercial purposes without obtaining a permission to do so from us or our licensors.

5 Do not rely on information on this site
5.1-All content on our site (including case studies written or edited by us) is provided for education and guidance only, it is not intended for diagnostic, research, or clinical use. we make reasonable efforts to update information on our site and cannot guaranty this information is accurate or up to date and we do not accept legal responsibility for it. Before acting on this information, you must make your own enquiries as to its accuracy and suitability for your purposes. The information is not intended as professional or other advice. If you rely on any of these information, you assume sole responsibility for your use of the content, and we will have no liability for any reliance you place on the content.
5.2-We make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date. In particular, our site might include materials and information uploaded by other users. The materials and the information have not been verified or approved by us and we do. The views expressed by other users on our site do not represent our views or values.
5.3-If you become aware of any inappropriate content or inaccurate content on our site, please email us on [email protected] and explain why you think it is inaccurate or inappropriate.

6 Our responsibility for loss or damage suffered by you
6.1-We do not limit or exclude in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
6.2-If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

7 Copyright Notice

This website is protected by copyright. It is published by Ultrasound London Limited trading as London Private Ultrasound and may not be reproduced other than when downloaded and viewed for private use only. It is not to be otherwise reproduced or transmitted or made available on a network without the prior written consent of Ultrasound London Limited. Any infringements of Ultrasound London Limited’s rights will result in appropriate legal action.

8 Important Information

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, appearance, layout, look, and graphics, and any reproduction is prohibited.

All of our ultrasound scan services are optional and you will be provided with either a “Medical Follow-Up” or “No-Further-Action” recommendation result on the day. You must be at least 16 years old at the time of booking your scan and you may be asked to provide identification before scan.

Other than pregnancy, you should have no existing medical condition and You should tell us of any treatment pending related to the scan service you are booking.

The ultrasound practitioner performing your scan will act upon their “duty of care” towards you and, with your permission, we will provide a copy report to your GP or other healthcare professional.

9 Cancelations and Rescheduling  

9.1- You must email us if you wish to cancel or reschedule your appointment by giving a minimum notice of 24 hours at [email protected].

9.2- If you reschedule your appointment with less than 24 hours notice, you will be charged an administration fee of £80.00. * Please note that appointments will not be changed with less than 6 (six) hours’ notice.

9.3- If you cancel your appointment with less than 24 hours’ notice, you will be charged an administration fee of £80.00.

9.4- If you reschedule your appointment with more than 24 hours’ notice, you will not be charged any fees.

9.5- If you cancel your appointment with more than 24 hours’ notice, you will be charged an administration fee of £25.00.

9.6- If your appointment is booked within 24 hours (same-day or next day), then any payments made are non-refundable and thus any cancellations of the appointment will result in the loss of the payments made.

9.7- If you are more than 10 minutes late for your appointment, your appointment is automatically canceled and any payment you have made toward that appointment is Non-Refundable.

9.8- If you miss your appointment, you will be liable for full payment of your scan and you will not be refunded for any fees/monies paid.

10 Late Attendance

10.1-Please arrive on time or earlier, as if you are late for your appointment (more than 15 minutes), unfortunately it will still end as normal at the allocated time and you will not be refunded.

10.2-If you miss your appointment, (See cancelations) you will be liable for full payment of your scan.

11 Guests

A maximum of one guest is allowed at your appointment. Please refrain from bringing children under 5 as we have no facilities to care for them.

12 Price and payment terms

12.1-The price for the Scan will be the price published in the London Private Ultrasound price list published and updated from time to time on www.privatesono.com .

12.2-Payment shall be made before the scan is done and Private Ultrasound Clinic are not bound to deliver a scan report until paid for by the customer.

13 Scan report

13.1- London Private Ultrasound will supply a report via email in pdf format is rare cases that you do not have an email you can request your report in paper format, including images and/or measurement results taken during the Scan. If a blood test result is also required to complete the scan report, London Private Ultrasound or it’s authorised pathology laboratory partner will supply this to you within 7 to 14 working days of your appointment.

13.2-If our Ultrasound Practitioner recommends a medical follow-up as an outcome of the Scan,

London Private Ultrasound recommends you to provide us in (writing or email), your GP’s email address.

With your permission, London Private Ultrasound will also send a copy of the Scan report directly to your -GP.

13.3-If, in our Ultrasound Practitioner’s opinion, a re-scan appointment is needed to obtain the results for the primary purpose of the Scan, you will be advised on the optimum time for you to return. In most cases, one re-scan appointment is offered free of charge, however this cannot be guaranteed. If you choose not to have a free re-scan appointment, a minimum charge for the original Scan time will still apply.

14 Service provided

If London Private Ultrasound provides a health scan. Our Ultrasound Practitioners are not in possession of your medical records or history and are therefore not in a position to medically advise you on any diagnostic results. You should always seek the advice of your General Practitioner and / or Consultant with any questions you may have regarding the Scan, in particular if your symptoms persist.

15 Miscellaneous

15.1-Bookings for the Scan are allotted a specific time slot. Whilst every effort is made to ensure the Scan is carried out at the allocated time, appointment times cannot be guaranteed.

15.2- London Private Ultrasound accept no responsibility for any loss or damage to personal effects howsoever caused whilst customers are on the premises.

15.3- London Private Ultrasound reserves the right to modify the service without notice from time to time. If, by doing so, the service is materially different then you will have a right of cancellation.

15.4- London Private Ultrasound will not be responsible or liable for any incidental or consequential loss or damage:

  1. Caused by any act or omission by London Private Ultrasound or its employees, servants or agents.
    1. Suffered by any person acting or failing to act as a result of the contents of any scan or any information supplied in connection with the Scan. Nothing in this clause shall exclude or restrict any liability for death or personal injury arising from the negligence of Private Ultrasound Scan London.

 15.5- Private Ultrasound Clinic will not be responsible for any breach of this contract caused by circumstances beyond its reasonable control.

16 Submitting Patient information

The information you submit is taken as the truth and will form your medical information which we will keep in your file.

  • Clicking on the submit button on any of the forms below is same as signing that form and constitute as an “electronic signature”.
  • Patient Information.
  • COVID-19 Questionnaire.
  • Transvaginal Consent.